We urge our guests to view & read all posted guidelines so that we can provide you and your family with a safe & fun environment.

First Aid

A Red Cross Certified First Aid staff is on duty at all times in the First Aid Unit. If immediate attention is needed, ask any lifeguard located all around the park for assistance. The Park's First Aid Station is located next to the Sports Shop or on the left hand from the Fast Food restaurant.

Lost Children

Lost children are directed to the main building which is facing the main entrance area. In the event your child is lost, notify the nearest lifeguard for assistance.

Leaving and Re-entering the Park

Multiple entries and exits are strictly forbidden. Receipts, ripped or torn, are not valid for re-entry except for emergencies.

Lost and Found

Lost items may be identified and claimed in the main building which is facing the main entrance area.

Personal Belongings

Ride operators or lifeguards are not responsible for items left by guests at the ride stations. Neither Waves Aqua Park & Resort nor its employees assume responsibility for the loss of, or damage to, personal property. Locker storage is available at the entrance of the waterpark.

Restricted Items

Personal food and beverages, coolers, radios, and/or sound devices are not permitted inside the waterpark. In addition, alcoholic beverages, weapons of any type are prohibited.

Closing Attractions

In the event of severe weather, mechanical difficulties, or other unforeseen circumstances, it may become necessary to temporarily close some or all rides and attractions. Absolutely no refunds will be issued. By paying admission, you have agreed to this policy. No exceptions will be made.

Locker Room

Lockers are available for hire to store personal items and are located on the left (Ladies) and right (gentlemen's) hand entrance of the park. In case of a lost locker key, the refundable deposit will be claimed by the waterpark. Wave Aqua Park & Resorts is not responsible for lost or stolen items.

Safety Requirements

For your protection and information, signs are posted at each activity or ride entrance area. These and other signs at the activity or ride contain safety information you should be aware of before you play. Most activities or rides cannot accommodate strollers, CD or tape players, cameras, stuffed animals or other bulky objects. Please leave such items with a non-rider. Lifeguards cannot be responsible for these items.

Your cooperation is appreciated

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